Introduction
AT Valid ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data validation platform and services.
By using AT Valid, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information to provide and improve our services:
Email Addresses for Validation
When you use our email validation service, you submit email addresses for verification. These addresses are processed through our validation system to determine their deliverability and validity status.
Usage Data
We automatically collect certain information when you use our platform, including:
- IP address and browser type
- Pages visited and time spent on our platform
- Validation requests and API calls
- Device information and operating system
- Referring URLs and search terms
Account Information
When you create an account, we collect:
- Name and email address
- Company name and billing information
- Login credentials (passwords are encrypted)
- Preferences and settings
How We Use Your Information
We use the information we collect to:
- Provide and maintain our validation services
- Process your validation requests and deliver results
- Manage your account and provide customer support
- Send service updates and important notifications
- Improve our platform and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Retention
Email addresses processed for validation are not stored permanently. Our system processes validation requests in real-time and does not maintain a database of the email addresses you submit.
Validation results may be cached briefly (typically for 24-48 hours) to improve performance for repeated queries and reduce unnecessary server load. After this period, cached results are automatically deleted.
Account information and usage logs are retained for as long as your account is active. You may request deletion of your account and associated data at any time.
Data Security
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
- Secure Infrastructure: Our servers are hosted in SOC 2 compliant data centers with 24/7 monitoring
- Access Controls: Strict access controls and authentication mechanisms protect sensitive data
- Regular Audits: We conduct regular security assessments and penetration testing
- Incident Response: We have procedures in place to detect, respond to, and recover from security incidents
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.
Your Rights
Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Portability: Request your data in a structured, machine-readable format
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Object: Object to processing of your data for certain purposes
- Right to Withdraw Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at [email protected].
LGPD Compliance
For users in Brazil, we comply with the Lei Geral de Protecao de Dados (LGPD). In addition to the rights mentioned above, Brazilian users have:
- Right to Information: Know what personal data we collect and how it is used
- Right to Anonymization: Request anonymization, blocking, or deletion of unnecessary or excessive data
- Right to Confirmation: Confirm whether your personal data is being processed
- Right to Review: Request review of decisions made solely based on automated processing
Our Data Protection Officer can be contacted at [email protected] for LGPD-related inquiries.
Third-Party Services
We may use third-party services that collect information to provide their services:
- Payment Processors: To handle billing and transactions securely
- Analytics Providers: To understand platform usage and improve our services
- Cloud Infrastructure: To host and deliver our platform
- Customer Support Tools: To provide assistance and resolve issues
These third parties are bound by their own privacy policies and contractual obligations to protect your data.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]
We will respond to your inquiry within 30 days.